Terms & Conditions

Last Updated: December 23, 2025

General Terms

By accessing and placing an order with Joy Cubed, you agree to be bound by these Terms & Conditions. These terms apply to the entire website and any communication between you and Joy Cubed.

Joy Cubed reserves the right to update pricing, policies, and product offerings at any time.

About Our Products (3D Printed Items)

Joy Cubed specializes in 3D-printed products, many of which are made-to-order.

Due to the nature of additive manufacturing, you acknowledge and accept that:

  • Minor surface marks, layer lines, or texture variations are normal
  • Slight dimensional tolerances (±1–2mm) may occur
  • Colors may vary slightly due to filament batches and lighting
  • Products may differ slightly from on-screen images

These characteristics do not constitute defects.

Intended Use Disclaimer

Unless explicitly stated otherwise:

  • Products are not load-bearing
  • Products are not safety-critical
  • Products are not medical, automotive, or aerospace certified
  • Products are intended for consumer, decorative, or light-duty use only

Joy Cubed is not responsible for misuse, modification, or use beyond intended purposes.

Child Safety & Toy Disclaimer

Unless explicitly stated otherwise, Joy Cubed products are not toys and are not intended for use by infants or children under 14 years of age.

Products may contain:

  • Small parts
  • Sharp edges
  • Materials not certified for child or infant use

Items are not tested or certified to meet toy safety standards, including CPSC, ASTM F963, or EN71.

Joy Cubed is not responsible for injury or damage resulting from use by children, improper supervision, or use contrary to this disclaimer.

Custom & Made-to-Order Products

Custom, personalized, or made-to-order items cannot be returned or refunded except in cases of manufacturing defects or shipping damage.

Custom & Made-to-Order Products

Custom, personalized, or made-to-order items cannot be returned or refunded, except in cases of:

  • Manufacturing defects
  • Damage during shipping

Once production begins, orders cannot be canceled.

Materials Disclaimer

Products may be made from PLA, PETG, ABS, or similar materials. You acknowledge:

  • Heat resistance is limited
  • Outdoor exposure may affect longevity
  • Excessive force, heat, or UV exposure may cause deformation or damage

Joy Cubed is not responsible for damage resulting from environmental exposure or improper handling.

Payment

You agree to pay all charges at the time of purchase. Joy Cubed reserves the right to modify prices and billing methods at any time.

Shipping & Risk of Loss

Risk of loss transfers to you upon delivery. Joy Cubed is not responsible for delays caused by carriers.

Returns & Refunds

If you receive a damaged or defective item, contact us within 7 days of delivery with photos. Approved refunds or replacements are issued at our discretion.

Intellectual Property

All designs, files, images, and website content are the intellectual property of Joy Cubed. Unauthorized reproduction or resale is prohibited.

Limitation of Liability

To the maximum extent permitted by law, Joy Cubed’s total liability shall not exceed the amount paid for the product.

Joy Cubed is not liable for indirect, incidental, or consequential damages, including misuse or third-party modifications.

Arbitration

Any disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

Governing Law

These Terms are governed by the laws of the United States.

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